The telecom industry is driven by constant innovation and rapid change. Whether it’s the challenge of managing a global telecom infrastructure; gaining a better understanding of customers and their needs; or collaborating on new products, telecom companies need practical, innovative solutions, tailored for their needs that will help them compete more intelligently and effectively. IDC helps its clients in the telecom industry in: Improving the bottom line by increasing the efficiency of the internal and external channels Providing clients with tools to increase differentiation and boost revenue